Box Office Policies:

Ticket Policy
Each person REGARDLESS OF AGE must have a valid ticket to enter a performance.

Exchange Policy
NO REFUNDS. NO EXCHANGES
Lost Tickets
In the event that you have lost your tickets, please visit the The Egg Box Office or call (518) 473-1845 before your performance date.

Order Fees
Refer to Order Fee for the policy description.

Mailing Fees
Refer to Mailing Fee for the policy description.
 
The Egg
Empire State Plaza
PO Box 2065
Albany NY 12220 USA
Directions to our Box Office
 
Telephone: (518) 473-1845
Fax: (518) 473-1848
www.theegg.org
boxoffice@theegg.org
 
Hours: Monday - Friday
11:00AM - 3:00PM
For Saturday and Sunday performances, the Box Office will open two hours prior to the performance and will remain open until Thirty minutes after curtain.
The box office may be closed or have shortened hours on certain holidays. Please call 518-473-1845 before traveling to the box office to verify operating hours on a specific day.